Terms and Conditions
Introduction
These Terms and Conditions form part of your agreement with Yoga Selection Pty Ltd, a company duly incorporated and trading in Australia. By accessing our website, signing up for a service, registering as a customer, or ordering products you agree to be bound by and comply with these terms. These Terms & Conditions may be updated from time to time.
Becoming a Customer
In order to become a customer with us, you must:
- be an individual, company or partnership; and
- provide an address, email address and credit card details.
You must not attempt to become a customer or obtain an account if you do not meet these criteria.
Placing Your Order
Orders can only be made and placed through our website. Orders follow a subscription period as itemised in each offer you select. There is no minimum or maximum period, you can cancel at any time, upon you giving us 7 days’ written notice. Subscription orders run monthly or annually.
When you place an order or subscribe to a product, you agree to purchase the particular products from us for the price (including any applicable shipping costs/delivery costs, charges and taxes) stated at the time you place the order, except as advised. You will be asked to confirm your order and account details each time you place a new order.
Changing Your Order
You can make changes to your order at anytime online via logging into your account details. The Company will bill you for each shipment on the day it is shipped (apart from your first order where payment is taken in advance).
Subscriptions will be automatically be renewed and your credit card will be charged on the renewal date without the need for any further notice from you. You always have an option to cancel your subscription, any time prior to the renewal date being the last date of your subscription.
We reserve the right to change or remove any content from our website without the need to inform you prior.
Cancelling Your Membership
You can cancel your membership at any time by clicking the link on your “My Account” page. We do not provide refunds for cancelled monthly or annual memberships, except in circumstances as dictated by Australian consumer laws. When cancelling prior to the due date for your next payment, your account will remain active and useable for the remaining period that has been paid for.
Our Store Credit has no expiration date.
We do understand that errors are made, therefore, if there is a valid reason for a refund to a credit, debit or gift card, our accounting department will review the situation and will issue the proper refund; you will be advised via email. Note that in some cases, a partial and not a full refund will be issue based on the unused time of an ad. Any request for refund is to be sent via email.
Supported Devices
Videos can be viewed on computers, tablets and smart phones via a web browser. Yoga Selection make no guarentees that videos are able to be viewed via smart televisions, Roku and Apple TV.
COPYRIGHT
Copyright in this web site (including text, graphics, logos, icons, sound recordings, image and video recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your jurisdiction, and except as expressly authorised by these Terms and Conditions, you may not in any form or by any means:
- adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
- commercialise any information, products or services obtained from any part of this web site;
without our written permission.
TRADE MARKS
Except where otherwise specified, any word or device to which is attached the ™ or ® symbol is a registered trade mark.
If you use any of our trade marks in reference to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks:
- in or as the whole or part of your own trade marks;
- in connection with activities, products or services which are not ours;
- in a manner which may be confusing, misleading or deceptive;
- in a manner that disparages us or our information, products or services (including this web site).
Our Liability
We do not accept responsibility for any loss or damage, including death or major injury and any ongoing disability, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this web site or any material on this website including any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these Terms and Conditions is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included. Our liability will be limited for a breach of that condition or warranty to one or more of the following: if the breach relates to our advertising services, (i) the supplying of the services again or (ii) the payment of the cost of having the services supplied again.
EXCEPTION TO DISCLAIMER
This disclaimer set out in these Terms and Conditions does not attempt or purport to exclude liability arising under statute if, and to that extent, such liability cannot be lawfully excluded.
General Restrictions
You must not:
- use the website or Service for activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;
- use the website or Service in any way, or transmit to or via the website any material, which interferes with other users or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using the website or Service;
- make fraudulent or speculative enquiries, purchases, or requests;
- use another person’s details without their permission or impersonate another person;
- tamper with or hinder the operation of the website;
- use any mechanism or technique to obtain the details of another customer;
- knowingly transmit any virus, worm, defect, trojan or similar disabling or malicious device to the website;
- modify, adapt, translate or reverse engineer any portion of the website;
- remove or alter any copyright, trademark or other proprietary rights notices contained in or on the website;
- create accounts by automated means;
- use the website to violate the security of any computer or other network or engage in illegal conduct;
- use the website or Service other than in accordance with these terms ; or
- Enable or permit another person to commit any of the above acts.
- Post any offensive comments, behaviour or material.
We reserve the right to remove any offensive material or comments, or suspend or terminate accounts that breach these terms at our complete discretion without referring the matter to you prior.
LINKED WEB SITES
This web site may contain links to other web sites (“linked web sites”). Those links are provided for convenience only and may not remain current or be maintained.
We are not responsible for the content or privacy practices associated with linked web sites.
Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.
PAYMENT METHODS
All payments made will be in Australian Dollars ($AUD). Payment for the services and products, if any, purchases on this site may be made by credit card. Currently, we accept the following major credit cards: Visa® and MasterCard®. We may in time modify our list of accepted credit cards. You will be required to provide us with the exact billing address that your credit card issuer has on file for you. You may further be required to provide us with the security code on your credit card. You authorise us and our agents to transact payments on your behalf. Incorrect information may cause a delay in processing, or denial of, your order. We reserve the right to suspend Service to you in the event you have provided inaccurate or incomplete credit card information.
Further, we reserve the right to request the card holder to complete and sign and return by fax or email our CREDIT CARD AUTHORIZATION FORM with legible copies of the card and photo ID. These documents can also be scanned (or photo) and return via email as PDF or JPG files.
FRAUDULENT CARDS TRANSACTIONS
We will not tolerate unauthorized credit card transactions.
We will fully investigate and we will prosecute all incidents of credit and debit cards fraud including but not limited to reporting such incidents to the relevant law enforcement authorities.
Furthermore, we reserve the right to permanently suspend and ban your account from this website.
Closing Accounts and Limiting Account Access
At our sole discretion, we reserve the right to close an account at any time for any reason, including but not limited to a violation of this Agreement.
Any of the following events may lead to your account being limited OR suspended:
- Reports of unauthorized or unusual credit card use associated with the account.
- Reports of unauthorized or unusual bank account use associated with the account.
- Receipt of potentially fraudulent funds.
- Refusal to cooperate in an investigation or provide confirmation of identity when requested.
- The account has been used in or to facilitate fraudulent activity.
- Violations of this User Agreement.
Health and Wellbeing
Any information on this website is intended as general information only. It is not intended to provide or take the place of medical advice or health advice in respect to your direct circumstances. We do not make any representations that our products or programs will improve your life or your health.
Those people using our products or programs as part of one of their weight loss programs or health regimes should consult a physician before beginning a weight loss plan. Our products and programs are not intended to treat, diagnose or prevent any disease.
Information on this Website is intended as general information only. It is not intended to provide or take the place of medical advice. Always consult with qualified Medical professionals for diagnosis and treatment, as well as answers to personal health care questions.
Australian Agreement
These Terms and Conditions are governed by the laws in force in the State of New South Wales. In the event that the State of New South Wales does not have jurisdiction to hear matters relating to this agreement, then the laws of the Commonwealth of Australia will apply. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
Privacy Policy
Introduction
We are committed to protecting your privacy. Any personal information we collect about you is used to provide you with the best possible product and service based on your individual needs and to keep you informed of any additional services we may offer which may be relevant to you. For the purpose of this document the terms “we”, “our” and “us” refer to Yoga Selection Pty Ltd and any related companies. We are fully compliant with the National Privacy Principles contained in the Privacy Act 1988. We may from time to time, review and update our policy, including to take account of new or amended laws, new technology and/or changes to our operations.
How we collect the information.
We may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, fax or email), visit our web site or when you have contact with us in person (including agents or contractors to us). At no time do we collect any information from our customers other than that information that our customers voluntarily give us.
The information we collect and how we use it.
When you purchase services or contact us we may need to collect some or all of the following details:-
| In order to fulfil your purchases: |
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- Full name and address
- Contact telephone number/s
- Payment details such as credit card information
- Email address
- How you heard of us
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Aside from using this information to fulfil your purchase request, we may also use it to occasionally notify you about new services/products, promotions, and relevant information which we think you will find valuable. You have the option to decide how you receive these types of communications (for example by mail, email or telephone). You also have the option not to receive these types of communications by replying to any promotional material or refer to our “Choice & Opt-out” section below.
Unless you object, this information may be used:
- to send news, information about our activities and general promotional material which we believe may be useful to you;
- to monitor who is accessing the web site or using services offered on the web site; and
- to gather meta-data about people accessing our web site.
From time to time we may also request information via market research, surveys or contests. Your participation in any of these is optional. The information is collected in order to continually improve the services we offer you. In most cases the information you supply will be used on an aggregated basis only.
Disclosure of personal information to third parties.
We may disclose relevant personal information to third parties when necessary. For example, your delivery details will be shared with our contractors delivering services or any products you purchase online from us. Other than for the above, we will not disclose or share your personally identifiable information to any third parties for marketing or any other purpose without your prior consent, unless required by law.
Choice & Opt-out
You may request at any time to have your personal information updated if you no longer wish to receive some or all of the communications we regularly send to our customers such as newsletters, product information and specials. To change your preferences simply write to us, phone us or email us.
Access to and correction of information
You may request access to, or have corrections made to, the personal information we hold about you simply by writing to us, phoning us or emailing us.
Online information: Cookies & IP Address
Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. We do not use cookies to identify specific individuals or for the operation of our site.
The use of advertising cookies sent by third-party servers is common and you may have received a cookie from another site. We do not control these cookies, and a different cookie policy may apply to them. If you have received a cookie from one of our advertisers, we may use the existence of the cookie to measure an advertiser’s performance but we do not store any information linking that cookie with your account.
Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent.
When you click something on our website, you give us the address of your computer (the IP address) so our website can deliver the new page to you. We do log which pages are displayed to which IP addresses so we can tell what pages on our site are used as part of a visit, and so we can troubleshoot problems. There is no personal identifiable information collected in our log files. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals while you are merely viewing our website.
If you place an order online using a credit card, we specifically record your IP address with the use of the credit card as part of our fraud prevention measures.
Security
Our web site takes every precaution possible to protect your personally identifiable information.
We will not sell or otherwise provide your personal information to any third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this web site. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.
If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:
- we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
- we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public scrutiny in the performance of their functions; or
- we are required by law to disclose the information.
We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so. Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.
Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.
All personal information which we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot absolutely guarantee the security of transmission. If you place an order online using a credit card, we specifically record your IP address with the use of the credit card as part of our fraud prevention measures.
Changes to our Privacy Policy
We may amend this privacy policy as our business requirements or the laws change. Any changes to this privacy policy will be updated on this site.
Contacting Us
If you wish to gain access to your information, have a query relating to this privacy policy or feel your privacy has been breached please contact our Privacy Policy Administrator through the following means –
Email: rod@yogaselection.com
FAQ
What is Yoga Selection?
Yoga Selection is your very own online Iyengar Yoga studio. We provide high quality, structured yoga teaching for students at any level. The courses and classes have been carefully constructed to provide you with gradual step-wise learning so that you can steadily progress with your yoga practice. This will enable you to build awareness, strength, flexibility and focus. Over time you might find that you are able to attempt increasingly more advanced and demanding postures and sequences, as you progress through the different Yoga Selection class levels. This allows you to increasingly access the benefits that yoga offers. Yoga Selection guides you all the way.
How do online yoga classes with Yoga Selection work?
Starting online yoga classes with Yoga Selection is easy. Just sign up for a 14 day free trial and start streaming from our wide selection of classes and courses. Once you are a member you can view videos via our website or on the Yoga Selection app. If you can't find a suitable local studio, or would like to enhance your home yoga practice, Yoga Selection gives you everything you need to learn yoga at home and get results. Classes are accessible, affordable and convenient. One month of unlimited yoga is cheaper than a single class at most studios. Do classes at a time that suits you. Rewind and re-watch if you missed something or want to hone in on a certain point. Don't miss out on your classes whilst traveling. You can take your yoga teacher with you!
How is Yoga Selection different to other online yoga websites?
Founded in 2016 by Rod Stennard, Yoga Selection was the world's first online yoga membership site solely dedicated to teaching the Iyengar style. It continues to be world-leading in providing the largest and most comprehensive range of Iyengar Yoga classes to members in more than 50 countries worldwide. Yoga Selection provides high quality, rigorous yoga teaching that will help you get results from your home practice. In contrast to many other online options, Yoga Selection classes and courses are highly structured and tailored to guide you through different stages as you practice more. No matter what your starting point is, Rod will help you to progress.
What is Iyengar Yoga?
Iyengar Yoga is a popular style of yoga based on the teachings of contemporary Indian yoga master B.K.S. Iyengar. The method emphasises precision and alignment. Teachers of this style understand the practical and therapeutic effects of the various yoga poses. This knowledge is used to create tailored and coherent sequences that impart specific physical and mental benefits.
The training and certification process is renowned for its rigour. This ensures that all certified teachers have a high standard of technical understanding and teaching experience. This detailed and structured system for learning yoga can be easily adapted to suit the needs of individuals of all ages and body types.
Who is the teacher?
Rod Stennard is the founder of Yoga Selection. He has been practicing yoga for over 27 years and began his training as a teacher in 2002. He has since gone on to train under many of the most senior Iyengar teachers from around the world, including members of the Iyengar family at the Ramamani Memorial Iyengar Yoga Institute in Pune, India. He is a certified Junior Intermediate Level 2 Iyengar teacher.
Rod is passionate about helping people from all backgrounds and levels of ability to access the benefits of yoga. He has an interest in yoga therapy and has been able to apply his knowledge of remedial yoga in specialised settings, such as his ongoing work with the Sydney Symphony Orchestra.
Where do I start?
Once you have signed up for your free trial you might be wondering "where do I start?"
If you are an absolute beginner, or if you need to brush up on some basics, then head to the beginners page. Here you will find a series of structured courses that take you step-by-step through the fundamental basics of Iyengar yoga. Complete them all and you will be starting off on your yoga journey with a solid foundation. You might want to repeat them, maybe even more than once. When you feel ready you can then head over to the Classes section to explore some other options for intermediate and eventually, advanced practitioners.
For intermediate to advanced practitioners, it may be worth considering looking at the beginners section if you have practiced a significantly different style of yoga in the past. Learning the basic principles according to the Iyengar style will help you get more out of the other classes and courses on the site. Once you feel ready, go to the "Classes" section to explore your range of options. There are structured courses exploring particular poses or sequences in depth. Try the pose library if there is a particular asana you want to refine. Catch your regular weekly class to progress with your ongoing yoga journey - getting new insights and approaches week by week.
There are so many options to explore in your very own online Iyengar yoga studio. Start your free 14 day trial and get ready to do some yoga!
What level am I?
Beginner
Start at this level if you are new to yoga, new to Iyengar yoga, or wanting to focus on the essential foundations of Iyengar yoga. Start with the Beginners Courses on the Beginners page.
Intermediate
Start at the intermediate level if you have completed the Yoga Selection beginners courses, or have at least three months prior yoga experience elsewhere. If you want a structured introduction to the intermediate level classes, try the Intermediate Foundations course. When you feel ready, browse the intermediate level classes on the Weekly Classes page.
Advanced
If you are experienced with Iyengar yoga and looking to be challenged, the advanced level classes will be best for you. Ideally you will be familiar with inversions and backbends. Generally, getting to this stage requires at least two years of regular yoga practice. Start with the advanced classes on the Weekly Classes page.
How do I sign up?
Getting started is easy. Just click here. All Yoga Selection membership come with a 14 day free trial. If you cancel within this period you will not be charged. Payments can be made either monthly (AUD $14/month) or annually (AUD $140/year). All payments are recurring.
What if I want to cancel?
If you are not satisfied, or there is some other reason you have to go, you can cancel at any time without penalty. You can do this by clicking the link on your "My Account" page. Please note that memberships are not refundable. See our Terms and Conditions for further information.
We always value your feedback and are constantly striving to improve Yoga Selection. If you do decide to cancel, we would appreciate you visiting our Contact Us page to provide us with comments or suggestions.
What can I do if my video keeps freezing?
1. First, change the resolution on the video player. This will resolve the problem most of the time. To do this, click on the gear wheel in the bottom right corner of the player and choose a different resolution setting.
2. Try using a different browser. Google Chrome often works best.
3. Clear your browser's cache.
4. Try refreshing your page. Then press play and then pause it for a few minutes. This will allow the video to load. Press play again and it will likely play through to the end.
5. If you are still experiencing difficulties, visit the Vimeo support page: https://help.vimeo.com
What can I do if my video won't play at all?
1. Clear your browser's cache.
2. Try using a different browser. Google Chrome often works best.
3. Try refreshing your page. Reloading the video often solves the problem.
4. Ensure that you have javascript enabled on your browser. To find out how to do this, follow this link:
5. If you are still experiencing difficulties, visit the Vimeo support page: https://help.vimeo.com
6. If it is still not working, go to the video you wish to view and hold down the ctrl key and click video when it attempts to play. When the popup appears, click on settings. Once another small box opens, click on the tiny computer screen on the bottom left of the box. Uncheck the box that says "Enable hardware acceleration". Click close. Refresh or reload the browser page.
